What makes online learning so successful is its global reach. You
can easily deliver training to audiences across the country as well as around
the world. If you are thinking globally it becomes important to consider local
cultures while developing the content and, designing and delivering training.
Translation is not the answer for overseas training, as it is not
necessary and practical, particularly if you are looking to deliver trainings
in multiple countries that speak different languages. The best way is to use global
English while designing and delivering training overseas. Global English is
English which is fairly simple to understand, and is free of local idioms and
phrases that do not make sense in other countries. For example – An American
developing a training module should avoid phrases like “it rained cats and
dogs”, as it won’t make sense in other countries. Instead the writer should
simply say that it rained heavily.
In some cultures the audience wants more of a training facilitator
who will ask the group to contribute in the session and make it more
interactive. As a matter of fact a major assumption of adult learning theory is
that adult learners have experience and want to share that experience. On the
contrary in some cultures learners are not comfortable with the idea of
speaking up like that, and would rather expect the trainer to be “the” expert
in the room who would provide all the answers. In some cultures it is common
practice to call on people, which may not be accepted in other cultures.
Other Keyword -
Apart from developing a good training module,
the writer also needs to have knowledge of the country for which the course is
being developed. For example – an online learning course on driving principles
describes that the center lane is the safest lane to use on a multilane
highway. But it does not apply in the city of Dubai as the drivers there use
center lane exclusively for overtaking. The basics of this module may have
applied to any culture, but some specifics like which lane to use, could be
swapped out for local driving habits, laws and customs. In order to maximize
the success of training, the trainer should pay close attention to local
details of the culture and country the course is being developed and delivered.